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Refund and Exchange Policy

For Health and Safety

 

Refunds 

For health and safety reasons no refunds or exchanges will be given on SoulTree products.

If you have questions or concerns please email soultreevegannails@yahoo.com or call 916-284-9497. 

No-Show

Not responding to confirmation or reminder texts is considered a No-Show and you will forfeit your appointment. This may apply to any deposits made towards SoulTree services.

 

Cancellations

No cancellations can be made after purchase. If you would like to make changes please do so within 2 hours from time of purchase. Please call or text 916-284-9497 for immediate assistance. 

Other Information 

Once order has been shipped and tracking information has been given SoulTree is not responsible for lost, stolen items, or delays with carrier. If you do experience any problems please contact SoulTree by e-mail  soultreevegannails@yahoo.com and I will do my best to assist. 
 

Gift Cards
Cannot be redeemed online but accepted at the time of service. Once gift cards are purchased they become non-refundable.

 

Thank you,

 

SoulTree Vegan Nails Support

© 2025  SoulTree Vegan Nails Boutique™

Nicole Williams

Certified Medical Nail Technician 

Certified Advanced Nail Technician 

Sacramento, CA  - Licensed Manicurist

Terms & Conditions

Refund and Exchange Policy

soultreevegannails@yahoo.com

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Disclaimer:

SoulTree is a personalized mobile nail service that provides individualized nail care services tailored specifically for individuals with specific needs. Please feel free to contact me

916-284-9497 or review website for further details.

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